CSG, in collaboration with WIN (Worldwide Independent Network of Market Research), the world's leading association in market research and polling has conducted the Annual WIN World Survey (WWS - 2020)…
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A mystery shopping research program conducted by CSG on luxury boutiques services in Hong Kong reveal that the luxury sales associates’ ability to provide good service to local luxury customers…
It calls for a creative vision that makes a difference in times of change and ambiguity. BODW 2020 (themed on VISION 20/21) is a major flagship event in Asia for…
The poll shows that a significant proportion (62%) of younger Hong Kong population (18 – 34 years old) who believed that Donald Trump will win especially the students (61%). In…
Casual clothier's retreat from Asia is culmination of a decade of struggle An Esprit store in Hong Kong in 2017. The company's troubles did not begin with the pandemic, but…
Covid-19 forces businesses and societies to Reset, Rethink and Re-invent. Good Design must be focused on human and user needs and what really matters. As we re-strategise in the new…
Macau, May 25, 2020: The COVID-19 pandemic has severely impacted the tourism would-wide. As tourism is of utmost importance for the economy of Macau, CSG interviewed 103 tourists in Macau…
Covid-19, health crisis has dramatically altered the behavior of millions of people in the short span of just a few weeks and will continue to shape politics, society and the…
A research conducted by CSG reveals that 28% of Macao employees felt that they are not supported by their employers during these uncertain times, as compared to 20% in…
Hong Kong workers far less satisfied with employers’ support measures during coronavirus crisis than their Singapore peers, survey finds About a third of Hong Kong workers feel adequately supported…
Even before the deadly coronavirus hobbled the Chinese economy, the desire to spend on luxury goods seemed to be weakening in the country, dampening hopes for a sharp recovery…
Hong Kong retail sales by value tumbled again in January, entering a 12-month losing streak after a Lunar New Year holiday interrupted by the coronavirus outbreak and amid months of…
SHANGHAI/NEW YORK -- In Shanghai's luxury Lane Crawford department store, international designers like Stella McCartney, Diane Von Furstenberg and Calvin Klein now share floor space with up and coming local…
CSG is honoured to be the recipient of the Bronze award, at the Agency of the Year Awards 2019 for Market Research. This is an industry recognition of CSG’s 37…
74 per cent of affluent Chinese consumers aware of at least one Chinese designer, according to report by Ruder Finn Group and CSG Chinese companies have been investing in R&D,…
A shopper carrying bags uses a smartphone in front of a Bulgari SpA installation in the Dawanglu area of Beijing. Photographer: Giulia Marchi/Bloomberg About half of Chinese consumers say…
As the world celebrates the UN's International Day of Happiness, research from CSG has revealed that the general population in Hong Kong are shaking off the 2017 blues, feeling the…
Mystery shops play an important role in evaluating your service development + execution and selecting an agency that can be an important strategic partner that deliver positive and meaningful insights…
CSG is honoured to be the recipient of two awards, the Local Hero award and the Bronze award, at the Agency of the Year Awards 2017 for Market Research. This…
What if the World could vote in the upcoming US Presidential Elections? CSG has participated in WIN/Gallup International Global Survey on the US Elections. The poll covers 50 countries across…
Dear Clients & Associates, In 2015, CSG set about to accomplish a number of things in line with our vision of Creativity, Solutions and Growth. This included improving our customer…
CSG frequently conduct tourism research for clients in Hong Kong and around the region. We have the capabilities to conduct large scale tourism event research with quick turnaround of delivering…
CSG is a member of the INTAGE Group, the world’s 7th largest market research company and the market leader in Japan. With this membership, CSG is committed to enhance our…
CSG is a member of the INTAGE Group, the world’s 7th largest market research company and the market leader in Japan. With this membership, CSG is committed to enhance our…
CSG is proud to announce that we were able to conduct personal face-to-face interviews with more than 10,000 participants in the International Chinese New Year Night Parade. This event happened…
