The wealthy are spending their extra cash on Rolexes as rare downturn grips property sector China’s once enthusiastic property investors are turning their attention to luxury watches as a…
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Consumer confidence in Mainland China has returned to the pre-pandemic level, and consumer confidence in Hong Kong has basically recovered. The concept of luxury consumption has changed due to COVID-19,…
However, 62% of all Chinese surveyed are not in favour of the three-child policy: The main hurdles to having more children are financial constraints, lack of support services (e.g. child…
CSG, in collaboration with WIN (Worldwide Independent Network of Market Research), the world's leading association in market research and polling has conducted the Annual WIN World Survey (WWS - 2020)…
A mystery shopping research program conducted by CSG on luxury boutiques services in Hong Kong reveal that the luxury sales associates’ ability to provide good service to local luxury customers…
It calls for a creative vision that makes a difference in times of change and ambiguity. BODW 2020 (themed on VISION 20/21) is a major flagship event in Asia for…
The poll shows that a significant proportion (62%) of younger Hong Kong population (18 – 34 years old) who believed that Donald Trump will win especially the students (61%). In…
Casual clothier's retreat from Asia is culmination of a decade of struggle An Esprit store in Hong Kong in 2017. The company's troubles did not begin with the pandemic, but…
CSG Worldwide has conducted a Banking and Finance Satisfaction Survey in November 2019, covering banking, mobile payment, insurance and biometric technology. This survey has interviewed 537 Hong Kong people. This…
CSL’s popularity can be attributed to its large range of price options they offer starting from HKD198 (to HKD698), and this appeals to a wide segment of customers; whereas…
The COVID-19 pandemic has impacted the purchase channel preferences. Positive outlook for spending through livestreaming channels during the next 12 months. Domestic beauty inspiration is gaining significance. Consumers are still…
Covid-19 forces businesses and societies to Reset, Rethink and Re-invent. Good Design must be focused on human and user needs and what really matters. As we re-strategise in the new…
Macau, May 25, 2020: The COVID-19 pandemic has severely impacted the tourism would-wide. As tourism is of utmost importance for the economy of Macau, CSG interviewed 103 tourists in Macau…
Covid-19, health crisis has dramatically altered the behavior of millions of people in the short span of just a few weeks and will continue to shape politics, society and the…
A research conducted by CSG reveals that 28% of Macao employees felt that they are not supported by their employers during these uncertain times, as compared to 20% in…
Over 60% of employees in Singapore view their employers as supportive compared to 38% of employees in Hong Kong Hong Kongers felt supported due to provision of masks and flexible…
Hong Kong workers far less satisfied with employers’ support measures during coronavirus crisis than their Singapore peers, survey finds About a third of Hong Kong workers feel adequately supported…
Even before the deadly coronavirus hobbled the Chinese economy, the desire to spend on luxury goods seemed to be weakening in the country, dampening hopes for a sharp recovery…
Hong Kong retail sales by value tumbled again in January, entering a 12-month losing streak after a Lunar New Year holiday interrupted by the coronavirus outbreak and amid months of…
CSG and Ruder Finn Jointly Announced The 2020 China Luxury Forecast • Less optimistic outlook with a distinct increase in the number of consumers planning to spend less during…
SHANGHAI/NEW YORK -- In Shanghai's luxury Lane Crawford department store, international designers like Stella McCartney, Diane Von Furstenberg and Calvin Klein now share floor space with up and coming local…
CSG is honoured to be the recipient of the Bronze award, at the Agency of the Year Awards 2019 for Market Research. This is an industry recognition of CSG’s 37…
CSG found that visitors arriving in Macao via the Hong Kong-Zhuhai-Macao Bridge (HZMB), which has been open since October 2018, spend over a third more than visitors arriving through sea…
The Annual Happiness Index Study from CSG found that 46% of youth aged 18-24 in Hong Kong are suffering from stress (see Fig. 1): Correspondingly, the research also found that…
74 per cent of affluent Chinese consumers aware of at least one Chinese designer, according to report by Ruder Finn Group and CSG Chinese companies have been investing in R&D,…
Ruder Finn and CSG Announce The 2019 China Luxury Forecast * Consumer appetite remains optimistic amid market uncertainty * Travel and Handbags/Leather Goods perform well in Hong Kong * New…
A shopper carrying bags uses a smartphone in front of a Bulgari SpA installation in the Dawanglu area of Beijing. Photographer: Giulia Marchi/Bloomberg About half of Chinese consumers say…
As the world celebrates the UN's International Day of Happiness, research from CSG has revealed that the general population in Hong Kong are shaking off the 2017 blues, feeling the…
Press Release David Beckham Is a Strong Brand Ambassador but Fails to Generate Product Interest for AIA Hong Kong, New Research Finds HONG KONG, Tuesday, 6nd March 2018 –…
Mystery shops play an important role in evaluating your service development + execution and selecting an agency that can be an important strategic partner that deliver positive and meaningful insights…
